General conditions

Shipping guide

How do I buy?

 

The purchase process on our website is similar to all e-commerce stores out there.

Payment methods:

 

Bank card: Through the Redsys banking gateway, you can pay with your Visa or Mastercard for payments made on our website without any commission for the client. Once the payment is made, we will confirm the purchase by email. Feel free to contact us if you do not receive the order confirmation email. In addition, if you have any questions during the purchase process, you can contact us by email or by phone, by whatsapp.

Paypal: Through your website if you are registered.

DISCOUNTS, OFFERS AND CODES

If you have a promotional code, enter it before finalizing your purchase. The promotional code can be used in a single purchase and is personal and non-transferable.

Returns policy

Return conditions

The return is the responsibility of the customer. In order to manage it as quickly as possible, we kindly ask you to send us an email when you have managed the return with your transport agency with the following information.
– Order number
-Shipping data (sender’s name, full address, email, contact telephone number)
-Transport agency that returns the package
-Tracking number / delivery note provided by the transport agency

Delivery data:
Shortish
C / Rafael Sánchez Ferlosio 5,4, A.A. 28806, Alcalá de Henares, Madrid, Spain

The only products that cannot be returned are personalized products, except for a manufacturing defect of the product.

You have 14 business days, from receipt of the merchandise, to return it. Send us an email to shortish@shortishworld.com and tell us there that you want to return it. We will answer you right away.

How we refund the amount of your purchase:

If the payment was made by bank card, we will refund the amount when we receive the package at our offices. Normally within 48 hours from when we receive the package, the return is made. At no cost to you. You will be refunded the full amount of the garments you return.
If the payment was made with PayPal, the amount will be returned in the same way, through PayPal. At no cost to you.

To avoid having to make returns, we explain everything in the description of the items, as well as the size guides, and if you still have questions you can contact us in several ways.

Whatsapp (click to send us a whatsapp).
Write us on instagram (click to write us on instagram). The answer will be practically immediate.
Or email us at shortish@shortishworld.com
From the web form. Click here.

In the event that a product is purchased at a reduced price and this price is higher during the return period, the amount of the price at which it was purchased will be refunded. If the product is purchased at a price higher than that of the product during the return, the amount that the product has at the time of return will be refunded.

How is a refund made? Send us an email with the order number and the detail of the product that will be returned to the email shortish@shortishworld.com

Shipping cost & delivery

Shipping cost & delivery

Shipping Cost EUROPEAN UNION

  • FOR ORDERS LESS THAN € 160
    • €7
  • FOR ORDERS ABOVE € 160
    • FREE SHIPPING

 

Shipping Cost OUTSIDE EUROPEAN UNION (except Russia)

  • FOR ORDERS LESS THAN € 160
    • €10
  • FOR ORDERS ABOVE € 160
    • FREE SHIPPING

 

  • SHIPPING COST FOR RUSSIA €50

Shipping times and procedure

The price of shipping costs will be detailed in the summary of your purchase, before proceeding to payment.

Your order is made by hand within 5 business days * from the confirmation of your payment. Immediately afterwards, we will send your purchase, which will be delivered in 4-5* labor days to the address you specify

 

Additional costs purchases outside the EU.

Please note that shipments outside the EU may incur additional customs and tariff charges, which we cannot bear, as customs charges are different in each country.
The client is the one who takes care of these unpredictable expenses for us.
Prices include 21% Spanish VAT. If you buy outside the EU, taxes will have to be paid in the form of customs and tariff taxes when the package arrives in your country.

We recommend that you contact the customs department of your country to find out about these possible customs expenses.

In the event that the package is shipped and the customer refuses to pick up the package due to such unexpected fees, we reserve the right to charge the shipping and return costs as well as the fees that may have been incurred during the shipping process. package shipment

*There is no option to arrange a schedule. Delivery times are for first visit deliveries. If there are incidents outside of our contracted services (absences in the address, changes in the delivery address, incomplete data, inability to establish a reprogramming by the client …) we will not be responsible for the delay in the delivery of the package.

 

Tracking your purchase

Once we send your package, you will receive digitally, either by email, whatsapp … the address of the website of our transport provider and your reference number so that you can track your package. If any questions arise during the delivery process, please contact us through our email shortish@shortishworld.com

Legal

Legal

LSSI

This legal notice (hereinafter, the “Legal Notice”) regulates the use of the Internet portal service https://www.shortishworld.com (hereinafter, the “Web”) of Shortish® with nif: ES09044279N fiscal address at C / Rafael Sánchez Ferlosio 5, Alcalá de Henares, Madrid, Spain.

Purpose of the web

The objective of the web is the maintenance and management of the relationship with the user, as well as the information work. The prices include VAT and do not include the cost of transport. Payment can be chosen through a secure virtual POS payment from ING Direct. They are virtual POS for secure payment and whose operation is totally confidential. Once the payment has been made, the confirmation that the purchase was made correctly by email will be sent to the address provided by the user.

Use and content

The user is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with the website. The website reserves the right to make changes without prior notice to its website, and may change, delete or add both content, prices, articles that are provided through this and the form in which they are presented or located in their servers.

Intellectual property and responsibility for the contents

.

Any use of absolutely all the contents of the website is prohibited, specifically in the images, texts, design and source code, without the express authorization of their owners. Any unauthorized use will be duly prosecuted by the legitimate owners. The presence of links on the web pages is merely informative and in no case does it imply a suggestion, invitation or recommendation on them. The owner of the website is not responsible for the content in which the links are found, in accordance with the provisions of article 17 of the LSSICE.

L.O.P.D. -Organic data protection law

Your personal data will be incorporated into a database owned by Shortish® with registered office at C / Rafael Sánchez Ferlosio 5, Alcalá de Henares, Madrid, Spain. The purpose of incorporating your data in our files is as follows: -Facilitate the business relationship between the supplier and the customer once you register on our website and especially if you buy products. -Facilitate the information you request; send you commercial information, promotions, new products. If you wish to unsubscribe from our archive, please let us know by sending an email to the following address: shortish@shortishworld.com

USE OF COOKIES

In accordance with the general conditions, the user knows and accepts the use of “Cookie” technology by the company, although you can configure your browser to warn you and avoid the installation of “Cookies” on your hard drive, see the instructions from your browser and the manual to complete this information. Read our Cookies Policy

Cookies

We use cookies to offer our visitors a more comfortable and efficient way to navigate our website. By using our website, you accept our Cookies Policy

If you do not want to receive cookies, configure your Internet browser to erase them from your computer’s hard drive, block them or warn you if they are installed. To continue without any changes to the cookie settings, simply continue on the website.

Learn more about what cookies, what types of cookies exist, how to disable cookies in your browser, how to specifically disable the installation of third-party cookies.

What are cookies?

Cookies are small files that some platforms, such as web pages, can install on your computer, smartphone, tablet or connected TV. Its functions can be varied: store your browsing preferences, collect statistical information, allow certain technical characteristics … Sometimes cookies are used to store basic information about the browsing habits of the user of your computer, to the point, depending on the case, of being able to recognize it. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known.

Because they are important?

Cookies are useful for a number of reasons. From a technical point of view, the web pages work more easily and adapt to your preferences, such as the storage of your language or the currency of your country. In addition, to help those responsible for websites to improve the services they offer, thanks to the statistical information they collect through them. Finally, they serve to streamline the advertising we show you, thanks to which you can offer services for free.

Different Cookies

a) Depending on the entity that manages them, there are own Cookies (those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided) and third parties (the that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies).
b) Depending on the time they remain active, there are session ones (designed to collect and store data while the user accesses a web page) and persistent ones (in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie – it can range from a few minutes to several years-).
c) Depending on the purpose for which they treat the information they collect, they may be:

Performance Improvement Cookies – These types of cookies retain YOUR preferences for certain tools or services, so you do not have to reconfigure them each time you visit our site and, in some cases, they may be provided by third parties. Examples are: audio player volume, item rating preferences, or supported video playback speeds. In the case of electronic commerce, the information kept in your shopping cart.
Statistical analysis cookies – These are those that, processed by us or by third parties, allow us to quantify the number of visitors and statistically analyze the use of our services by users. Thanks to this we can study the navigation through our website, and thus improve the offer of products or services that we offer.
Geolocation cookies – These cookies are used by programs that try to geographically locate the situation of the computer, smartphone, tablet or connected TV, in order to provide you with adequate content and services.
Registration cookies- When you register on our site, cookies are generated that identify you as a registered user and indicate when you have identified yourself on the portal. These cookies are used to identify your user account and its associated services. These cookies are kept as long as you do not log out, close the browser or turn off the device. These cookies can be used in combination with analytical data to individually identify your preferences on our website.
Other third-party cookies: Some of our pages may install third-party cookies that allow you to manage and improve the services they offer. An example of this use of links to social networks that allow it.

TYPES OF COOKIES USED BY THIS WEBSITE

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity carried out. out to improve and provide our services

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